Is TenantPro 7 worth it?

Is it a good program, are there better programs? Does anyone really need the tech support?
In Property Management - Asked by Jim T. - Jan 29, 2009
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Sean C.
Syracuse, NY

Rent Master is a great program as well.

Jan 30, 2009
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Jason L.
Property/Asset Manager
Hermosa Beach, CA

I've been using Quickbooks to manage 25 apartments and about 10 shopping centers. You'll need to put in some work to learn how to use Quickbooks properly as a management solution, but you'll find it's much cheaper than the alternatives and provides everything you need. I used Tenant Pro about 5 years ago before switching to Quickbooks. At the time Quickbooks was easier to work with, but I'm not sure how much better Tenant Pro has become.

Mar 9, 2010
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Vita M.
Morristown, NJ

On the positive side, I've been using TP for many years and it's been a solid performer. The program is easy to navigate and I've never had a major problem.
On the negative side, I've been wanting to integrate online tenant rent payments, and TP doesn't yet have the capability (although they keep promising they will). I was considering an upgrade from TP6 to TP7 (because TP7 has a few efficiencies over TP6, like easier batch processing and no year end close) but with the company's bankruptcy and subsequent acquisition, I won't consider another TP investment until the product's future is clear. Another consideration is pricing; TP's upgrade scheme is simply offensive. An upgrade requires that you buy NOT ONLY the program, BUT ALSO large blocks of tech support at a significant cost. I've got a few dozen programs on my system and none charge for tech support. I've been looking into alternatives with features like online tenant payment and remote capture (i.e. check scanning). Yardi seems to have these and a lot of other great features. The only problem is that Yardi is pricey, and TP6 is doing the job well enough to dissuade me from spending big money on a replacement.

Aug 1, 2010
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