Hi James, I am a broker in Denver, Colorado and can probably speak for most brokers. If we are in meetings or on showings otherwise engaged, we can't always answer our phones immediately. However, assuming you have left a message, you should get a return phone call within 24 hours unless the voice message advises callers that the broker is away for whatever reason. In this case, an alternate contact is usually provided. If you have left messages, had no indication that the broker is away for an extended period, and had no messages returned after more than 24 hours, ask to speak to the managing broker of that office. He or she should be able to expedite your requests for information.
Jul 3, 2013