As a long-time property manager, I can provide some of the questions that I certainly would want to know about a prospective property management company.
1. Do they perform as promised?
2. Have they suggested and implemented ideas to save money on expense since taking over?
3. How often do they do comparative rental surveys?
4. How aggressive are they are raising rents, while maintaining occupancy?
5. Do they follow all the rules for notices and evictions?
6. Do they provide routine and complete reports on a monthly basis?
7. Do they provide well-trained property or account managers?
8. Is their response time to tenant comments or complaints acceptable?
9. What is your relationship to the property that they serve and how long have you worked with their service?
10. Overall on a scale of one to ten, with 10 being the best, how do you rate their management?
You may have some other items you personally want to add to this list, but I can assure you that if you ask these questions from their references you will learn a tremendous amount about your prospective property management company. Good luck Paul... Rob Baird, CA RE License #544165 (One of the oldest, active licenses in CA) 951 515-5855 Email: robertbaird@NewportCpC.com
Feb 22, 2011