What frequency should commercial properties typically be inspected

For income producing commercial properties - retail / office / industrial - what would typically be expected by an owner of a property management firm to provide service wise in the inspection of a property under their control.... inclusive of drive through - daytime and night time, walk through - including tenant and vacant spaces, etc.
In Property Management - Asked by Chris R. - Mar 27, 2010
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Answer(s)

Dustin C.
Broker/Agent
Rancho Cucamonga, CA

Hi Chris:
I am a Property Manager of a few Office and Retail Projects each around 45,000 sf each and beleive that a strong daily (or multiple times per week) presence at the properties is an invaluable Asset you can offer as a Management Company. I drive by our properties daily and meet tenants/vendors when there are repairs, concerns, property damage, etc. I also have our day-porters (folks that pick up trash daily) in close communication with me to report abandoned cars, property damage, suspicious activity, etc. The tenant and landlord will have alot of comfort in knowing that you are watching over the property daily and as if you owned it. I however am a small company; so, think a once per week walk of the property by the Manager or Maintenance Personel is adequate. As for a comprehensive building inspection, i'd say once every five years; or at the time you re-finance. I hope you find this information helpful.

Mar 29, 2010
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Paul F.
Owner/Investor
Novi, MI

Chris,
Inspection is an interesting term. All personel who work for you, including contractors, should be trained and instructed to report anything "out of the ordinary" to you. This way there is practically a daily presence. There is no one size fits all answer. Retail properties require the most attention since they are typically open 6 - 7 days a week and for longer hours than office or industrial, and of course are attrating a large number of consumers who expect a clean safe enviroment. A retail property should be inspected by the property manager a minimum of 3 times per week. An office building will typically operate 5 days a week with limited tenants operating on the weekend. They also attract non-tenants, but to a much smaller scale. If the property is being serviced daily buy a janitorial company you have the advantage of requiring them to submit daily reports. However, at a minimum the property manager should visit at least one time per week. For industrial properties that have no comon areas such as common hallways or bathrooms, the tenants are much more independent, and non-tenants visit much less frequently. Here the property manager should make monthly inspections.

Mar 30, 2010
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Robert S.
Property/Asset Manager
Seattle, WA

Hi Chris,
I have been the onsite (40 hr / week) Facility Manager for a 61,000 sq. ft. Commercial office building in the north end of Seattle, WA for 10 years. I am here as the owners feel that this provides an added "value" for our tenants and makes our property standout in our market. This way our tenants have direct and immediate access to answers and assistance every workday.

Apr 5, 2010
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