Is free internet a good amenity for office tenants?

In Leasing Property - Asked by Anna S. - Sep 21, 2008
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Answer(s)

Graciela W.
Owner/Investor
Seattle, WA

t1 Internet has proven to be really successful for me in drawing multifamily tenants. We have had people lease our units for that reason without even looking at a unit.

Sep 21, 2008
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Mary K.
Broker/Agent
Omaha, NE

I have never heard of it being offered for free but we purhcased a high-speed connection from a local provider and offer it to our tenants at a reduced rate that is about 50% of the market price.

Sep 21, 2008
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Ted M.
Broker/Agent
Simi Valley, CA

Not a bad idea. I think you still need to consider how many tenants and how many computers they will all access the system with. Standard broadband is not going to be enough.

Oct 6, 2008
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Gregory T.
Broker/Agent
San Francisco, CA

I offer it to my "executive suite" office spaces. Basically spaces large enough for a single person to work out of. By providing them with free wireless internet it saves each of them from having to get their own internet connect... and it has been a big draw for new clients. If you don't want to offer it for free, partner with a internet and phone vendor like (comcast, in my area) and then advertise "Plug & Play Office Suites". Negotiate a menu of services and prices from your telecom vendor and hand it to all of your new tenants.

Oct 20, 2008
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Juan G.
Broker/Agent
Ontario, CA

NO. The tenants know that nothing is free, and so do you. If the service is bad they will think that there rent money is being wasted on an unreliable service and will hold it against you. When I had an executive suite I had Verizon Wireless Broadband for $60/month. If you own a large office complex and are willing to actually get a good service and good IT company to work on problems and will not unfairly overcharge the executive suite tenants, then yes this would be a great amenity.

Oct 20, 2008
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Aurelio M.
Broker/Agent
Torrance, CA

Free internet is great but be careful with security and privacy issues. Also, if the network goes down, who will arrange to get it up and running? Make sure you don't become a service provider.

May 30, 2011
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