Having a well-written, simple contract that defines what the client is to pay and what the client is to receive. Then hire competent employees and vendors that are able to follow your style, (I assume it is your style), of providing an excellent service attitude.
Make sure that you are using a good bookkeeping program for your monthly reports.
Finally, keep your accounts by keeping your good clients happy. It is always expensive to find, negotiate and provide the start-up foundation for a new account. This is likely the greatest money saving attribute of all.
Rob Baird, CA RE Lic. #544165 (One of the oldest, active licenses in CA)
Aug 19, 2010